HIGH QUALITY
From taking a break with a coffee, grabbing a meal on the go, picking up some household basics or ending the day with a pint, our cafés, stores and bars are designed to provide just what’s required.
CAFÉS OFFERING MORE THAN JUST COFFEE
A café stop punctuates the day. It's a much-needed break, a chance to catch up with colleagues and friends, have an informal business meeting, grab a quick bite to eat or just spend a moment alone in the company of others.
We provide environments that fuel these experiences and have created accessible and flexible formats for our clients. These range from self-service pods, branded coffee shops and café bars to combined café-stores, which provide food and drink together with everyday necessities.
STORES DESIGNED FOR
Consumer needs and expectations are constantly evolving, so we’re always looking for new ways to deliver stores that provide a more tailored experience.
Our stores meet a wide variety of shopping missions with hot and chilled fresh food to go, hot and cold beverages, carefully selected ambient, chilled and frozen ‘food for later’ ranges, as well as non-food items.
Our customers have limited breaks in their working day, so we’ve embraced self-service technology to speed up service, and introduced café-stores so people can enjoy a break and shop for essentials from a combined footprint.
We work with leading high street brands to offer a contemporary retail experience.
BARS PROVIDING A SPACE TO RELAX & SOCIALISE
We collaborate with our clients and supply partners to develop bar offers that meet a wide range of requirements and encourage people to spend time with colleagues and friends. Whether customers want to relax with an alcoholic drink, enjoy a soft drink or order a bite to eat, our bars are an ideal destination.
We stock a range of traditional and artisan drinks, and our food menus include meals and snacks which are served throughout the day and into the evening. We also support our clients with designing great facilities, incorporating contemporary décor, comfortable furniture, large screens and activity areas.
HIGH STREET BRANDS BUT NOT ON THE HIGH STREET
Our customers may be situated in diverse locations, but that doesn’t mean they can’t enjoy the same retail experience. We work with major brands, and upcoming partners, to deliver a flavour of the high street.
We offer fully-franchised outlets with all the products that our customers expect, right down to the near legendary Greggs vegan sausage roll! New brands like Stacked Sandwich Makers provide great alternatives to our regular products and expand the options on offer.
When it comes to our stores, we stock an array of household names.
RETAIL FORMATS THAT OPERATE 24/7
In recent years, we’ve invested heavily in self-service technology which gives our customers access to high quality, nutritious food, drinks and snacks 24/7.
We offer a range of round-the-clock retail formats, from self-service cafés, hosted at peak times but available throughout the day and night, to micro-markets stocking grab and go products and self-service stores carrying food for now as well as ingredients and basic household provisions.
We also provide vending solutions to suit a range of requirements, from more traditional units to innovative smart markets that combine branded products with our own made-in-house items.
Whatever the scenario, we’re experienced in working collaboratively with our clients to meet their specific needs.
APP-ENABLED ORDERING & DELIVERY
Our app is designed to enhance the customer experience by providing information about our services, rewarding loyalty and offering secure, integrated cashless payment.
We’ve built on this platform and now provide collection and delivery services across much of our estate, with specially developed menus in some locations.
SOCIAL VALUE
Our retail services have been designed with our communities in mind and this ethos extends to our supply partners.
We’ve partnered with Change Please social enterprise coffee which supports people experiencing homelessness into housing, training and employment. As well as serving Change Please coffee, we’ve placed graduates from its programme into roles within our business.
We work with a large network of local suppliers, with our stores stocking products sourced from the surrounding areas, and we stock a range of items sourced from social enterprises that prioritise community or environmental objectives.